Customer satisfaction is extremely important to us! We will do our best to work out a solution if you are unhappy with your product.
We cannot exchange or refund an opened or used product.
If we sent you the wrong item, or if your product was damaged due to shipping, please contact us within 48 hours from when your package was delivered to you, and we'll work together to resolve the problem. Please note, we may ask you to provide us with a detailed image of the product. **Due to weather and the nature of our ingredients, melted or hard products are not considered damaged.
We cannot offer a refund or exchange if you have a reaction to a product. Please carefully read the product description and ingredients before you place your order. If you have questions about whether you may be sensitive to an ingredient, ask your physician before ordering our products.