Ordering

Our products can be ordered online or by phone. We do not accept email orders. Orders are processed and shipped on business days only, excluding federal holidays.

 

WEBSITE: Shop our online store 24 hours a day, seven days a week.

 

PHONE:  Call us at (973) 962-6541 between the hours of 9 AM and 4 PM (EST), Monday - Friday. Please have your credit card information ready when placing your order. We cannot accept orders left on voicemail. If you reach our voicemail, kindly leave your name and phone number and we will do our best to return your call within 48 hours. 

 

BUSINESS DAYS AND HOLIDAYS

Orders are processed and shipped Monday - Friday, excluding the following federal holidays:

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving
  • Christmas

Shipping and Handling

Orders are shipped within 3 - 5 business days from when we receive your order (excludes weekends and federal holidays) . You will receive an email confirmation and tracking number once your order has shipped. 

 

Our shipping and handling rate is $6.00. Enjoy free shipping on U.S. orders over $35 (before tax and after special offers are applied). Does not include Alaska and Hawaii. We currently do not offer international shipping.

Returns

Customer satisfaction is extremely important to us! We will do our best to work out a solution if you are unhappy with your product.

  • We cannot exchange or refund an opened or used product.
  • If we sent you the wrong item, or if your product was damaged due to shipping, please contact us within 48 hours from when your package was delivered to you, and we'll work together to resolve the problem. Please note, we may ask you to provide us with a detailed image of the product. **Due to weather and the nature of our ingredients, melted or hard products are not considered damaged.  
  • We cannot offer a refund or exchange if you have a reaction to a product. Please carefully read the product description and ingredients before you place your order. If you have questions about whether you may be sensitive to an ingredient, ask your physician before ordering our products.

Disclaimer: Our products have not been evaluated by the Food and Drug Administration. They are not intended to diagnose, treat, cure or prevent any disease or medical condition. If pregnant, breastfeeding or have a medical condition, please consult your health care provider before using any product with essential oils or herbs.